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FAQs and Troubleshooting
FAQs and Troubleshooting
Find fixes and advice for the most common questions and issues with Stage TEN.
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19 articles in this collection
Written by
Trevor Mengel,
Josh Greenway,
and
Doug Doe
How to Restart a Stream on STAGE TEN
If you notice your stream drop while broadcasting, you can restart the stream within STAGE TEN.
Written by
Trevor Mengel
Updated over a week ago
How to change video and audio sources in the STAGE TEN Studio
How do I change my video and audio sources in the studio?
Written by
Josh Greenway
Updated over a week ago
How do I enable YouTube for live streaming?
YouTube requires additional information and up to 24 hours to enable live streaming
Written by
Josh Greenway
Updated over a week ago
Time Limits When Streaming to Social Media Platforms
Did your live stream get cut off mid-broadcast? Are you unable to find an archive of an earlier stream? This may help you find out why.
Written by
Trevor Mengel
Updated over a week ago
How do I switch to the back-facing camera on my Android device?
Hitting the gear/settings icon should allow you to switch between your front and back-facing camera in STAGE TEN Connect
Written by
Josh Greenway
Updated over a week ago
For RTMP ingest, how do I combine the URL destination and stream key?
Here's how to combine the URL destination and stream key for single line RTMP entry
Written by
Josh Greenway
Updated over a week ago
Why can't participants join the broadcast or see the STAGE TEN Connect Interface?
Help participants join your broadcast
Written by
Josh Greenway
Updated over a week ago
Troubleshooting Facebook Groups
Are you having trouble connecting your Stage Ten account to a Facebook Groups Page? This video tutorial will help you troubleshoot.
Written by
Trevor Mengel
Updated over a week ago
What to do if participants have audio issues
Tips for participants who experience 'double audio', 'audio echoing' or 'audio feedback'
Written by
Josh Greenway
Updated over a week ago
How to bring an OBS feed into Stage TEN
How to find the url destination and your stream key
Written by
Josh Greenway
Updated over a week ago
How to bring an RTMP feed into Stage TEN
How to find the url destination and your stream key
Written by
Josh Greenway
Updated over a week ago
Why isn’t my Twitch channel showing in stream control after connecting my account?
Written by
Josh Greenway
Updated over a week ago
Why won't an OBS feed connect to STAGE TEN?
Steps to double check your OBS feed
Written by
Josh Greenway
Updated over a week ago
Why can't I change my video or audio input in the Stage TEN Studio?
The drop-down selectors won't allow a change.
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Written by
Doug Doe
Updated over a week ago
How do I unfreeze the Scene Builder after adding an overlay?
Why does the Scene Builder freeze when I add an overlay?
Written by
Josh Greenway
Updated over a week ago
What do I do if the browser running the STAGE TEN Studio crashed during my broadcast?
How can a director recover if the browser running the STAGE TEN Studio crashes during a broadcast?
Written by
Josh Greenway
Updated over a week ago
What should I do if a participant's browser crashes?
How can a participant recover if their browser crashes during a broadcast
Written by
Josh Greenway
Updated over a week ago
What should I do when YouTube Live ends my broadcast after 8 hours?
Restarting a broadcast after 8 hours
Written by
Josh Greenway
Updated over a week ago
How do I handoff operation of the STAGE TEN Studio to another computer?
Written by
Josh Greenway
Updated over a week ago