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FAQs and Troubleshooting

FAQs and Troubleshooting

Find fixes and advice for the most common questions and issues with Stage TEN.

Trevor Mengel avatar Josh Greenway avatar D
19 articles in this collection
Written by Trevor Mengel, Josh Greenway, and Doug Doe

How to Restart a Stream on STAGE TEN

If you notice your stream drop while broadcasting, you can restart the stream within STAGE TEN.
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Written by Trevor Mengel
Updated over a week ago

How to change video and audio sources in the STAGE TEN Studio

How do I change my video and audio sources in the studio?
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Written by Josh Greenway
Updated over a week ago

How do I enable YouTube for live streaming?

YouTube requires additional information and up to 24 hours to enable live streaming
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Written by Josh Greenway
Updated over a week ago

Time Limits When Streaming to Social Media Platforms

Did your live stream get cut off mid-broadcast? Are you unable to find an archive of an earlier stream? This may help you find out why.
Trevor Mengel avatar
Written by Trevor Mengel
Updated over a week ago

How do I switch to the back-facing camera on my Android device?

Hitting the gear/settings icon should allow you to switch between your front and back-facing camera in STAGE TEN Connect
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Written by Josh Greenway
Updated over a week ago

For RTMP ingest, how do I combine the URL destination and stream key?

Here's how to combine the URL destination and stream key for single line RTMP entry
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Written by Josh Greenway
Updated over a week ago

Why can't participants join the broadcast or see the STAGE TEN Connect Interface?

Help participants join your broadcast
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Written by Josh Greenway
Updated over a week ago

Troubleshooting Facebook Groups

Are you having trouble connecting your Stage Ten account to a Facebook Groups Page? This video tutorial will help you troubleshoot.
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Written by Trevor Mengel
Updated over a week ago

What to do if participants have audio issues

Tips for participants who experience 'double audio', 'audio echoing' or 'audio feedback'
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Written by Josh Greenway
Updated over a week ago

How to bring an OBS feed into Stage TEN

How to find the url destination and your stream key
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Written by Josh Greenway
Updated over a week ago

How to bring an RTMP feed into Stage TEN

How to find the url destination and your stream key
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Written by Josh Greenway
Updated over a week ago

Why isn’t my Twitch channel showing in stream control after connecting my account?

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Written by Josh Greenway
Updated over a week ago

Why won't an OBS feed connect to STAGE TEN?

Steps to double check your OBS feed
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Written by Josh Greenway
Updated over a week ago

Why can't I change my video or audio input in the Stage TEN Studio?

The drop-down selectors won't allow a change.
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Written by Doug Doe
Updated over a week ago

How do I unfreeze the Scene Builder after adding an overlay?

Why does the Scene Builder freeze when I add an overlay?
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Written by Josh Greenway
Updated over a week ago

What do I do if the browser running the STAGE TEN Studio crashed during my broadcast?

How can a director recover if the browser running the STAGE TEN Studio crashes during a broadcast?
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Written by Josh Greenway
Updated over a week ago

What should I do if a participant's browser crashes?

How can a participant recover if their browser crashes during a broadcast
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Written by Josh Greenway
Updated over a week ago

What should I do when YouTube Live ends my broadcast after 8 hours?

Restarting a broadcast after 8 hours
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Written by Josh Greenway
Updated over a week ago

How do I handoff operation of the STAGE TEN Studio to another computer?

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Written by Josh Greenway
Updated over a week ago