How to cancel your paid plan

You can update or cancel your subscription at anytime by following the steps below (when you unsubscribe from any plan, you will still have access to the service until the end of the term you paid for):

  1. Login to your STAGE TEN account

  2. Click on the gear icon in the top right corner

  3. Select ‘Manage Billing’

  4. Select ‘Change Plan’ OR ‘Cancel Subscription’ at the bottom of the screen

Note: There is no minimum term or advance notice required to cancel your subscription.

Free Trials

Stage TEN does not offer a free trial, but does offer a free plan that lets you stream for free.

Refunds

You can cancel your paid plan within 7 calendar days and ask for a full refund. Please contact our support team to get a refund!

Only first-time subscribers are eligible for the 7-day refund option. If you upgrade from one Paid Plan to another, the new upgrade is not considered an “initial purchase", and won't be refunded unless the upgrade is cancelled within the 7 day trial period of the original purchase.

Outside of the 7 day refund policy, Paid subscriptions are non-refundable.

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