The Stage TEN platform mixes video right into your browser. A successful broadcast depends on the power of your computer, the speed of your internet and the best practices listed below.
Here are some best practices you can follow before you get started:
1) Check your computer and internet speed using Stage TEN’s recommended specifications.
2) Use the latest version of your Chrome browser and disable all non-essential Chrome extensions and VPNs
To ensure you have the latest version of Chrome, click on the three vertical dots at the top right corner of your Chrome browser. Then select ‘Help’ → ‘About Google Chrome’.
To disable any Ad Blockers and other extensions in Chrome click on the three vertical dots at the top right corner of your Chrome browser. Then select ‘More Tools’ → ‘Extensions’.
3) Connect your computer to the internet using an ethernet cable cord and make sure your computer is fully powered and plugged in.
Wifi is susceptible to interference, which can cause issues with live streaming. Additionally, some computers will also throttle performance when running on battery. We recommend dedicating your internet connection to your event. It’s best not to share the connection when you are LIVE.
If your computer isn't plugged in, the battery saver mode can cause audio and frame dropping
4) If your computer has both an integrated and discrete GPU, configure Chrome to always use the discrete GPU
For MacOS, disable automatic graphics switching (see 2nd last paragraph)
For Windows, if you have an Nvidia GPU, use the Nvidia Control Panel to match these settings:
5) Check the Chrome “Use hardware acceleration when available” setting
Click on the three vertical dots at the top right of your Chrome browser and go to Menu> Settings
Scroll to the bottom and click "Advanced"
Scroll down further to the "System" section
If the “Use hardware acceleration when available” setting (see below) is already enabled, try experimenting with the setting off. In some rare cases, a video card driver can cause problems; using software to process the video can avoid a hardware issue.
6) Set your camera to these recommended settings, if possible
Frame rate: 30 FPS
Quality: Medium, or about 80% (depending on your control)
7) Close any non-essential tabs or applications
We recommend that you only have Stage TEN Studio open in Chrome during your broadcast. Should you need to use another browser tab, please open it in a separate Chrome window.
8) Avoid covering the Stage TEN Pro Studio with another tab or application
Close other browsers and tabs when streaming for optimized performance and ensure that the Stage TEN Pro Studio is not covered.
9) Wear headphones to improve audio quality for speech and limit the amount of room tone