Your broadcast quality is based on your computer power, your internet speed, and whether you follow best practices

Here's a checklist to improve stream performance:

Computer and Internet

  • Make sure your computer and internet meet recommended specifications
  • Always connect to the internet using an ethernet cord (more stable than wifi)
  • Make sure your computer is always powered (plug in your laptop)

Browser

  • You must use the latest version of Chrome
        • Select Chrome -> Help -> About Google Chrome
        • If an update is available, Chrome will automatically download it
  • Close all non-essential tabs and applications
  • Never completely cover the stage ten studio with another tab or application - this can indicate to chrome that you are deprioritizing the studio 
  • If possible, use a 2nd monitor to run the stage ten studio (so it's never covered)
  • If you need another browser tab, open it in a separate window
  • Disable all non-essential Chrome extensions
        • Many extensions examine web traffic which can greatly impact performance
        • Disable or remove extensions from Chrome -> More Tools -> Extensions
        • We recommend creating a new Chrome profile for STAGE TEN

Other Programs

  • Remove ad-blockers - they block UDP traffic which stops your broadcast
  • Disable your VPN as that may throttle bandwidth
  • Exit any program which uses your webcam (Skype, Zoom, etc)

More:

  • Wear headphones if you're appearing in the broadcast
  • Ensure you webcam is set for 1280x720 resolution
        • STAGE TEN outputs 720p video
        • Other resolutions will use additional CPU to convert the video to 720p
        • Recommended Settings:
            • Resolution: 1280x720
            • Frame rate: 30 FPS
            • Quality: Medium, or about 80% (depending on your control)
  • If your computer has both an integrated and discrete GPU, configure Chrome to always use the discrete GPU
        • If you have an Nvidia GPU, this can be done in the Nvidia Control Panel
  • Check Chrome's “Use hardware acceleration when available” setting is enabled.
        • Go to Chrome Menu -> Settings
        • Scroll to the bottom and click "Show advanced settings..."
        • Scroll down further to the "System" section
    If the setting is already enabled, try experimenting with the setting off. In some rare cases, a video card driver can cause problems; using software to process the video can avoid a hardware issue.

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