What do I do if the browser running the STAGE TEN Studio crashed during my broadcast?
What do I do if the browser running the STAGE TEN Studio crashed during my broadcast?
How can a director recover if the browser running the STAGE TEN Studio crashes during a broadcast?
Written by Josh Greenway
Updated over a week ago
- Restart the browser running STAGE TEN Studio.
- Re-add any media assets in the STAGE TEN Studio you want to use.
- Participants will need to refresh their STAGE TEN Connect performer interface and click Join again.
- If #3 fails, participants need to reconnect (close their existing STAGE TEN Connect and then they can click their previous invite link, or you can send a new invite link from the STAGE TEN Studio)
- Any OBS feeds will need a new stream key. The STAGE TEN Connect associated with the OBS feed will need to be refreshed to acquire a new stream key (the RTMP URL will remain unchanged).
- In Stream Control, toggle the switch on to start streaming to your destination.