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What do I do if the browser running the STAGE TEN Studio crashed during my broadcast?

What do I do if the browser running the STAGE TEN Studio crashed during my broadcast?

How can a director recover if the browser running the STAGE TEN Studio crashes during a broadcast?
Josh Greenway avatar
Written by Josh Greenway
Updated over a week ago

  1. Restart the browser running STAGE TEN Studio.

  2. Re-add any media assets in the STAGE TEN Studio you want to use.

  3. Participants will need to refresh their STAGE TEN Connect performer interface and click Join again.

  4. If #3 fails, participants need to reconnect (close their existing STAGE TEN Connect and then they can click their previous invite link, or you can send a new invite link from the STAGE TEN Studio)

  5. Any OBS feeds will need a new stream key. The STAGE TEN Connect associated with the OBS feed will need to be refreshed to acquire a new stream key (the RTMP URL will remain unchanged). 

  6. In Stream Control, toggle the switch on to start streaming to your destination. 

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