Why can't participants join the broadcast or see the STAGE TEN Connect Interface?
Why can't participants join the broadcast or see the STAGE TEN Connect Interface?
Help participants join your broadcast
Written by Josh Greenway
Updated over a week ago
- Ask the participants what browser (and version) they are using (all participants MUST use the latest version of Google Chrome)
- Ask the participant to run a speed test (http://speedof.me/). Participants should have an internet connection with 10 mbps download and 10 mbps upload for best results. (Ethernet connection is preferred over Wifi).
- Make sure participants have a connected webcam and audio source.
- If you are using adblocker software, this may block browser access to your camera.